Automotive Service Advisor

Advises customers about necessary service for routine maintenance.

Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.

Confers with customers about inspection results, recommends corrective procedures, and prepares work order for needed repairs.

Prepares a repair order showing time, cost, and labor estimates for service.

Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.

Explains the work performed and the repair order charges to the customer.

Job Type:

Full-time