Diagnoses, repairs and replace vehicle components using the right special tools and following MG Guideline and IEM SOP.
Troubleshoot and diagnose all vehicle systems based on observation, mechanical testing, computerized diagnostic equipment’s as well as the information provided by customer and service history.
Perform wheel alignment, wheel balancing and AC repair.
Provide accurate detailed warranty report and/or cash estimate for repair and parts replacement.
Continuously learns new technical information and techniques in formal training sessions to stay abreast with rapidly changing automotive technology.
Communicate with Parts Advisor, Team Leader, Master technician, and Workshop controller to order correct needed parts.
Determine the amount of work needed on the vehicle and communicate to workshop controller.
Identify any additional repair which was not specified in the job card and communicate to the Master technician or workshop controller.
Assist workers in case any difficulties occur while performing their jobs.
Maintain an organized and neat bay.
Maintain an inventory of normal Technician’s tools.
Provide a clear and simple write-up of the tasks performed, highlight any comments, and inform superior in case of safety-related comments.
Clock in/out to the assignee job order as per the standard procedure.
Follow the superior's instruction in line with Company SOP.
Maintain a decent attitude and good appearance all the time.
Maintain company assets and ensure a clean and organized work area.
Adhere to health and safety procedure regulations.
Report to the Master technician any technical problems or safety-related issues in the vehicle.
Perform other duties as requested by the Master technician.
Desired Candidate Profile
Minimum of 3 years of relevant work experience in a similar capacity.