Associate Operations - FMCG

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Associate Operations - FMCG | MAF Retail | Corporate Head Office

ROLE SUMMARY

The Associate Operations is responsible for supporting the seamless execution of daily retail operations across stores under his Area Manager. The role will oversee operational tasks, stock management, store performance analysis, staff coordination, and vendor management, contributing to achieving Retail Discount objectives and maximizing store performance.

ROLE PROFILE

1. Coordinate and implement daily store operations in line with company standards and guidelines.
2. Work closely with store teams to ensure operational procedures are followed, ensuring consistent service levels across locations.
3. Assist in monitoring store budgets, sales goals, and inventory management.
4. Troubleshoot and resolve operational issues in real-time (e.g., inventory discrepancies, stock shortages, staff availability).
5. Assist with stock replenishment, stock takes and ensure that inventory records are accurate for the Area under his Area Manager.
6. Coordinate staffing schedules and ensure the store has adequate coverage to meet customer demand.
7. Track daily/weekly/monthly sales and performance metrics across all locations.

REQUIREMENTS

1. Bachelor’s degree in management and related field.
2. 2-3 years in FMCG stores’ operations.
3. Full professional proficiency in English.
4. Strong communication skills.

WHAT WE OFFER

1. At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
2. Work in a friendly environment, where everyone shares positive vibes and is excited about our future.
3. Work with over 43,000 diverse and talented colleagues, all guided by our Leadership Model.