Responsible for assisting the Warehouse Manager in the successful and timely flow of warehouse operations. Assist with and oversee all work that is set up during the day.
Implement warehouse operating procedures and ensure compliance with the same.
Ensure warehouse operation is fully manned at all times to provide a full service, taking into account annual leave, sick leave, etc.
Monitor and implement security procedures by following the protocols as per the Warehouse Security Manual.
Work with Warehouse Manager to establish relationships with clients' representatives and familiarize them with warehouse operational procedures to facilitate smooth pickups and deliveries of goods.
Assist Warehouse Manager in undertaking reviews and personal development planning for all members of the team in accordance with policies, delegating this responsibility as appropriate.
Identify staff training needs, in order to ensure targeted training plans.
Manage inventory control levels between warehouse and units, by consistently conducting physical counts.
In coordination with Warehouse Manager, suggest, propose, and lead implementation of Warehouse Management Software in order to formulate and implement a more efficient and secure system, to replace the current excel-based data monitoring system.
Work with Warehouse Manager to liaise with IT specialists in developing a mobile device application that will enable the client to view the stored items, request pickups, deliveries, and other instructions electronically.
Review/evaluate documents and inventory reports to ensure compliance with laid down SOP and to prepare the department for the yearly external audit conducted by the concerned auditors.