Assistant Store Manager

An Assistant Store Manager, is responsible for supporting the Store Manager in the daily business operations of a retail store. General tasks include supervising employees, communicating with and helping customers and carrying out directives given by the manager.

Assistant Store Managers complete management and organizational tasks that support the efficiency of a store’s operation and promote a great shopping experience for store patrons.

Duties and responsibilities:

• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Collaborate with team leads on setting and achieving team-specific goals.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Review staff performance and offer constructive feedback
• Assisting with the development of new sales and recruitment strategies.
• Interact with customers and resolve customer complaints and concerns in a timely manner.
• Ensuring that store policies and procedures are followed.
• Write sales and customer reports and make recommendations for improvements

Requirements:

• A Bachelor's degree in Business Administration or a related field is preferred.
• Proven experience in a similar role, preferably in the same industry.
• Strong knowledge of business operations and financial management.
• Excellent leadership and communication skills.
• Experience in training and managing a team.
• Decision-making and problem-solving skills.
• Able to work a flexible schedule.
• Good math skills.
• Attention to detail.