Assistant Server

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Four Seasons Hotels And Resorts
Dubai
AED 60,000 - 120,000
Be among the first applicants.
Yesterday
Job description
Roles and responsibilities

1. Customer Service Skills

  1. Providing friendly, professional, and attentive service to guests.
  2. Assisting the server by greeting guests, answering questions about the menu, and ensuring their dining experience is pleasant.
  3. Responding to guest needs promptly and professionally, including refilling drinks or delivering additional items.

2. Teamwork

  1. Collaborating effectively with the server, kitchen staff, and other team members to ensure smooth service.
  2. Communicating clearly with the front-of-house team about guest needs and orders.
  3. Assisting colleagues during busy times to ensure that service runs efficiently.

3. Knowledge of Menu and Ingredients

  1. Understanding the restaurant’s menu, including ingredients, preparation methods, and specials, to assist guests with inquiries and help make recommendations.
  2. Being aware of dietary restrictions or allergens and ensuring that guests are informed about menu options that meet their needs.

4. Food and Beverage Service

  1. Assisting in delivering food and drinks to the table, ensuring accuracy and that guests are satisfied with their orders.
  2. Helping to clear plates, glasses, and utensils from tables as needed, while maintaining cleanliness and organization.
  3. Setting and resetting tables for the next guests, ensuring a neat and inviting dining environment.

5. Attention to Detail

  1. Checking the quality and presentation of dishes before serving, ensuring that all items meet the restaurant’s standards.
  2. Keeping an eye on guests' needs, such as refilling drinks, offering condiments, or addressing any requests.

6. Multitasking and Time Management

  1. Balancing multiple tasks at once, such as assisting with food delivery, clearing tables, and supporting the server with special requests.
  2. Prioritizing tasks to ensure smooth and timely service during busy shifts.

7. Physical Stamina and Dexterity

  1. Carrying trays of food and beverages, sometimes for long periods or in a fast-paced environment.
  2. Being able to stand and walk for extended periods while maintaining an energetic, positive attitude.

8. Communication Skills

  1. Communicating effectively with guests, kitchen staff, and other restaurant personnel.
  2. Accurately relaying orders to the kitchen or updating the server on the status of food and drink items.
  3. Ensuring all guest preferences and special requests are addressed.

Desired candidate profile

Serve food, set-up and clearing of china, glass, and silver from service as well as attend to guest needs and requests. Provide an expertly served dining experience conforming by clearing and resetting tables according to standards.

What You Bring

  • Excellent communication and organizational skills.
  • Can work efficiently and effectively in a fast-paced demanding environment.
  • Previous experience in a similar role within 5* luxury hotel/brand standalone restaurant.
  • Work Authorization.

Benefits

  • Competitive tax-free salary and service charge.
  • End of service gratuity.
  • Complimentary full board living accommodation in a high quality, well-resourced staff housing.
  • Vibrant fitness facilities including gym and swimming pool.
  • Free transportation to and from work.
  • Medical and life insurance.
  • Paid annual leave.
  • Paid home leave tickets.
  • Social and sporting events.
  • Learning & Development Programs.
  • Career opportunities and international transfer.
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