Assistant Security Manager

Hotel: The Lana - Dorchester Collection

Division & Department: Rooms - Safety & Security

Job Title: Assistant Security Manager

Contract Type: Permanent

Status: Full time

Position Overview

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests, where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour, and stories, which provide the perfect stage for our people our Legends to live our vision Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodation during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as an Assistant Security Manager you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As an Assistant Security Manager at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:

• Competitive Salary Package
• Family Benefits
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance for self and the family
• Life Insurance for self
• Annual Flight Allowance for self and the family
• Education Support Allowance for children
• Housing Allowance
• Transportation Allowance
• Uniform provided by the Company with complimentary laundry

What you'll do

You'll love what you do and take pride in delighting our guests:

• Your role is the one of the key pillars not only within security and risk management but also across the property as you are entrusted to protect and safeguard all hotel and residences guests, employees, their belongings, and all hotel assets while ensuring our employees and guests receive nothing but the best experience.
• You will be actively engaged with the successful pre-opening and launch of The Lana Hotel and Residences, Dorchester Collection, Dubai.
• As part of your role, you will assist the Director of Security to coordinate the activities of all security personnel ensuring that all security staff provides services that go above and beyond guest and resident expectations while ensuring the safety and security of guests, employees and contractors at all times.
• Assistant Security Manager is a management role and you will be responsible for coordinating the accident and fire prevention response and actions ensuring compliance with the local laws and company standards.
• You will work closely with the Director of Security to minimize risks of accidents, support with investigations, complaints handling, and conflict resolutions as might be required, as well as inspire exceptional team performance and mentor supervisors, and other employees.
• Maintaining and cultivating goodwill and good relationships with all relevant government departments and agencies will be a critical part of your role.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As an Assistant Security Manager, you'll have the opportunity to bring these to life and continue to create our legacy.

What you'll bring

• You will bring your unique personality and passion to the role and the team.
• You will ideally have an established background likely to be gained from the Police or Military which has been further enhanced through working in the luxury hotels or establishments. Previous hotel operations experience is preferred however not mandatory.
• You are efficient, organized and very good with administration and working with MS Office applications.
• With excellent ability to multi-task and superb time-management skills, you will be great in planning and ensuring that all SOP's and Departmental instructions are complied with.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service and business ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language. Proficiency in Arabic will be a definite advantage.
• You will have relevant qualification/s, police clearance, SIRA license, First Aid trained and qualified, and have expert knowledge of fire, health and safety, along with CCTV and defibrillator training and certification, and bring a wealth of previous experience working in the same capacity for luxury hotels.
• Your previous experience in the United Arab Emirates will be a mandatory requirement.

Position location

Job Location: United Arab Emirates

Location: Dubai