Assistant Restaurant Manager - Kitopi

What You'll Do

• Assists the Restaurant Manager in developing and formulating the store's annual business plan.
• Replaces the Restaurant Manager during vacations and leaves, taking care of the store's overall activities.
• Covers for floor supervisors during emergency vacations and Adhoc leaves.
• Observes compliance with the company's policies and procedures as well as governmental laws and regulations.
• Supervises the opening & closing of the store.
• Ensures the proper cleaning and lighting of all store internal and external areas.
• Supervises a daily check-up on the smooth performance of all store machinery and equipment.
• Maintains safe working conditions for employees and customers; resolves safety concerns quickly.
• Ensures the proper appearance (condition of uniforms) and grooming of assigned staff members.
• Assists in the implementation of manpower retention plans and in communicating recruiting needs to the HR Department.
• Coaches and trains employees in order to improve performance and to achieve the department's objectives and targets through on-the-job training and daily meetings.
• Manages the store staff working schedules.
• Establishes rotation schedule of new employees and trainees.
• Motivates and develops staff in order to encourage their professional development.
• Evaluates the performance of all store employees, ensuring that reviews are delivered to the HR Department on time.
• Suggests to the Restaurant Manager the proposed salary reviews, personnel actions, and promotions, and provides feedback to employees.
• Maintains discipline, recommends, and administers corrective action through reports addressed to the HR Department via the Restaurant Manager.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and