Assistant Manager-Security & Compliance (HQ)

Transguard Group was established in 2001 and has diversified significantly; we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!

We are currently recruiting for an Assistant Manager-Security & Compliance to join our Transguard Cash team in Dubai.

Scope: Manage and implement security protocols within the Cash Services Department. Role functions include managing staff (security guards) and developing & implementing security policies, protocols, and procedures as per SOPs to ensure a secure and efficient operation. Coverage includes but is not limited to incidents, accidents, internal theft cases, external theft cases, court proceedings, and follow-up with government entities, police, and CID.

Incident Management - Keep close liaison with all concerned stakeholders and keep senior management informed about different assignments/tasks, with a special focus on shortage cases.

Financial

1. Conduct investigations and present analysis on the shortages of CMC, ATM, SCDM, and CIT of TG Cash Services to minimize the financial impact.
2. Ensure optimal use of resources to improve overall Security efficiency, translating into potential financial savings for Transguard.
3. The quality of work is assessed and evaluated by ensuring staff follow SOPs.
4. Adhere to budgets, and process improvement resulting in decreased cost.

Customer

1. Liaise with Police and other law enforcement agencies about reporting/registration of suspicious cases and monitor their progress.
2. Provide necessary evidence for legal follow-up, full extensive detailed reports, and recommend a sustainable future course of action.
3. Record keeping of different events and incidences for analysis for future reference.
4. Deployment of Security Guards and its coordination with the vendor/third party.
5. Communication & coordination with regulatory authorities - Availability 24 hours.

Process

1. The quality of work is assessed and evaluated by ensuring staff follow SOPs.
2. Draw up and put in place a schedule of regular observations of all Cash Services operations to ensure SOPs are being followed and recommend SOPs for operational efficacy.
3. Responsible for implementing security plans, such as Emergency Response and Crisis Management, Physical Security, Information Protection, Incident Management, and/or Investigations.
4. Plan, install, and maintain security apparatus/access control/assets of the company and preserve all necessary evidence/recordings, etc. Ensure that all security equipment is always in working condition and arrange for prompt repair/replacement in case of any faults.
5. Monitor and evaluate unit performance on all security issues and programs, recommending corrective action programs as appropriate.
6. Keep close liaison with Police and other law enforcement agencies regarding reporting/registration of suspicious cases and monitor its progress and provision of necessary evidence for legal follow-up; report writing and recommend a sustainable future course of action. Record keeping of different events and incidences for analysis for future reference.

Innovation

1. Reduce manual work and look for automotive solutions.
2. Facilitate collaboration between departments to encourage the exchange of ideas, and diverse perspectives, fostering a culture of innovation.