Assistant Manager -Ride Maintenance

Scope of work (JOB PURPOSE)

The Ride Maintenance Assistant Manager plays a crucial role in ensuring the smooth operation and safety of all rides and attractions within the park. This position involves assisting the Maintenance Manager in overseeing the maintenance team, handling repairs, scheduling statutory inspections of attractions, associated equipment, park motor vehicles, mechanized plant, ride buildings and ensuring compliance with safety standards and regulations. The role involves supporting the shifts within the rides engineering department and the focus is on maximizing ride and equipment availability and ensuring operational safety. This role requires strong leadership skills to effectively plan, prepare, and oversee the engineering teams' activities throughout the operation.

Main Responsibilities

• To manage unplanned maintenance, planned preventative maintenance, ride start up procedures and safety checks.
• To lead a team of engineering personnel to administer the PPM and safety checks in line with company procedures.
• To work as an operational engineer carrying out Planned Preventative Maintenance and ride start up procedures.
• To lead a team of engineering personnel during park operation to provide an effective breakdown service that will facilitate excellent ride availability and safety for our guests and staff.
• To ensure that PPM documentation is completed in a timely manner in line with department procedures.
• To assist the engineering management team with all aspects of the daily running of the engineering department. The aim being of maximizing ride and equipment availability and safety in operation.
• To allocate PPM work tasks during both the operational season and the annual strip down period and ensure that these are completed in a professional & competent manner and to the agreed time and dates.
• Develop annual strip down/ servicing program to obtain Non-Objection Certificate (NOC) prior to each ride going into operation and to hand over of rides to operations as per the agreed deadlines.
• To liaise with external bodies to ensure compliance with EN13814scheme/ EIAC and all other third parties.
• To ensure engineering department audits are carried out as per company procedures.
• To assist with the administration of weekly and monthly work rosters, for department members, to ensure correct levels are maintained against operational demand.
• To have input in devising and implementing strategies for the efficient operation and management of the engineering team to fault find and administer route cause remedial work.
• To represent the engineering department at internal resort meetings.
• To communicate relevant information between shift changes.
• Forecast and maintain required spares and consumables in system.
• Create, evaluate, and maintain departmental policies applicable to current work settings.
• Train subordinates on how to level up technical know-how and source for applicable trainings to enhance knowledge
• To produce risk assessments as appropriate and as necessary.
• Directs, and mentors supervisor and technician activities in line with departmental objectives
• Plan, delegate, and discuss with subordinates on how to align workload based on KPI’s set by management.
• Assist & train technicians regarding complex system.
• Answer emails in line with other department’s queries and demands.
• Perform other related duties as requested by management

Health & Safety

Managers/Supervisors are responsible for all aspects of Health, Safety & Security within their department, in line with the Group Policy (HS001). They must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated.

Qualifications, Experience, & Skills

Required Qualifications:

• Qualified to at least C&G level 3, or approved equivalent, in either mechanical or electrical engineering supplemented by at least 5 years’ experience. The ideal candidate would have experience in a theme park environment, or other comparable heavy engineering/industrial operation at a supervisory or management level.

Job-Specific Skills:

• Full working knowledge of the HSG 175, EN 13814 and DAC requirements is desirable.
• A full working knowledge of appropriate engineering related statutory requirements e.g. certification and safe use of lifting equipment, C.O.S.H.H., safe use and written schemes of pressure vessels, general responsibilities for the maintenance of a Safe Working Environment under the Health & Safety at Work Act is essential.
• Ability to read blueprints and control drawings.
• Ability to work in various weather conditions, heights, and confined spaces, and lift heavy equipment as required.
• Problem solving and trouble shooting skills.
• Ability to work well under pressure and deadlines.