Assistant Manager - Park

Job Title: Assistant Manager on Duty (AMOD)

Responsibilities

• Function as the Assistant Manager on Duty (AMOD) and confidently oversee operations.
• Train all Team Member roles and responsibilities.
• Adopt and maintain Sky Zone standards, policies, and procedures at all times, including but not limited to Waiver (Participant Agreement) Policy, court rules, Guest service, food safety, etc.
• Provide the team with a welcoming and mutually supportive work environment.
• Resolve Guest service issues with discretion and professionalism.
• Ensure Team Members are knowledgeable about all products, programs, and promotions offered.
• Ensure inventory is managed appropriately.
• Ensure the park is clean, organized, and always ready.
• Supervise weekly inspections of the courts, court maintenance projects, and inventory to ensure all Sky Zone standards are met or exceeded.
• Complete and maintain injury and incident records and follow up with injured Guests as needed.
• Other duties as assigned.