Assistant Manager - Modern Trade Dubai

The Assistant Manager is responsible to assist the Regional Manager for effectively manage the sales team, all the sales, distribution and merchandising functions for the Modern Trade channel for assigned area to achieve company business targets/objectives.

Responsibilities and Duties

• Responsible for effective sales team management to achieve sales, distribution, and merchandising targets in Modern Trade channel.
• Responsible for ensuring that the sales team is complete / adequate, competent, and highly motivated and that relevant training programs are regularly conducted
• Responsible for ensuring that each team member has KPIs and targets (monthly, weekly, daily); daily performance reviews / analysis for each KPI; and production and submission of the Daily KPI report
• Responsible for ensuring that each member achieves his KPIs (daily, weekly, monthly)
• Responsible for ensuring that each member visits all customers as per route plans, finishes the route on time, and that orders have been booked accordingly
• Responsible for regularly reviewing the effectiveness of the distribution / coverage strategy and taking necessary corrective actions to improve on efficiencies
• Responsible for ensuring that company assets / equipment is used exclusively for company’s products – no abuse / misuse
• Responsible for effective & timely initiation and execution of BDAs (Business Development Agreements); achievement of BDA targets; completion
• Responsible for leading team in conducting price surveys, analyzing, and advising Regional Manager on what is happening and what has to be done in Modern Trade channel.
• Establishing, maintaining, and expanding the customer base
• Successfully address customer complaints and resolve problems
• Follow up the customers aging and collections
• Dealing with major customer accounts
• Create reports showing Sales, distribution, adherence, and attendance.
• Make sure all employees adhere to company policies and procedures (example: dress code, attitude, driving safely, etc.)
• Make sure the team follow the workplace safety and health instructions and procedures
• Ensure any injury, illness, unsafe acts, or conditions are reported and inspected as required

Qualifications and Experience:

• Bachelor's degree in any discipline
• 3-5 years of experience in the FMCG industry

What We’re Looking For:

• Proven experience in Sales, Distribution and Merchandising functions for the Modern Trade channel
• Presentation skills
• Proven Sales Experience
• Knowledge and experience in Key accounts
• Business operations knowledge
• Communication and negotiation skills.