Organization - Hyatt Regency Dubai Creek HeightsSummaryThe Assistant Manager - Corporate is responsible for maximizing sales and achieving pre-determined targets, working closely with Rooms, Food and Beverage, and other revenue-generating departments.
Responsibilities include:
- Maintaining complete and supported records of all Sales Agreements and Contracts.
- Establishing an efficient trace file to ensure that all business booked is properly tracked.
- Submitting Sales reports in a timely manner.
- Conducting residence inspections for clients whenever required.
- Establishing and maintaining strong relationships with established clientele and constantly exploring new business opportunities.
- Liaising and working closely with related operation departments to ensure guest requests and expectations are met.
- Handling guest and employee inquiries in a courteous and efficient manner, reporting complaints or problems, and ensuring necessary follow-up is conducted in a timely manner.
Knowledge about ISO 14001 is an added advantage.
QualificationsIdeally with a relevant degree or diploma in Hospitality or Tourism management.
Minimum 2 years work experience in Sales or as an Assistant Manager in hotel operations.
Good problem-solving, administrative, and interpersonal skills are a must.