Assistant IT Manager

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

We are seeking a highly skilled and motivated Assistant IT Manager to join our dynamic team in Dubai, United Arab Emirates. As an Assistant IT Manager, you will play a crucial role in supporting the IT department's operations, ensuring smooth functioning of our IT infrastructure, and contributing to the organization's technological advancement.

• Assist in managing and maintaining the organization's IT infrastructure, including networks, servers, and software systems
• Collaborate with the IT Manager to develop and implement IT strategies aligned with business objectives
• Oversee IT projects, ensuring timely completion and adherence to quality standards
• Provide technical support and troubleshoot complex IT issues for staff and stakeholders
• Implement and maintain IT security measures to protect the organization's data and systems
• Manage vendor relationships and contracts for IT services and equipment
• Conduct regular system audits and performance analyses to identify areas for improvement
• Stay updated on emerging technologies and industry trends to recommend innovative solutions
• Train and mentor junior IT staff, fostering a culture of continuous learning and development
• Assist in creating and maintaining IT policies, procedures, and documentation
• Participate in budget planning and resource allocation for IT initiatives
• Ensure compliance with relevant IT regulations and standards

Qualifications

• Bachelor's degree in Computer Science or related field with 3-5 years of IT management experience
• Strong knowledge of IT infrastructure, including networks, servers, and cloud computing platforms
• Proven experience in project management and implementing IT solutions
• Excellent problem-solving, leadership, and communication skills
• Proficiency in IT security best practices and data protection measures
• Knowledge of ITIL framework and IT service management principles
• Ability to work in a fast-paced environment and manage multiple priorities
• Relevant IT certifications (e.g., ITIL, CompTIA, Microsoft) are a plus