Assistant Housekeeping Manager

Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE 25h TRIBE.

Job Description
How does your working day look like

1. Responsible for entire housekeeping operations
2. Ensuring adherence to security and safety procedures by the team
3. Manage staff/ employee productivity, ensuring all work is performed with optimal manpower as required
4. Training and mentorship of the Housekeeping Supervisors
5. Establishing training plans for the department
6. Attending to staff concerns and addressing needs
7. Attending to guest concerns and addressing needs
8. Interacting and liaising closely with counter departments - Front Office, Engineering, F&B, S&M, HR, and Security
9. Occupancy forecasting and planning the schedule
10. Conducting Service Provider Assessment for all contracts in place
11. Attending operation meetings
12. Conducting briefings with Supervisors
13. Initiating individual performance appraisals
14. Quality Management through forensic analysis and investigation of repeated concerns and continuous implementation of service improvement initiatives
15. Supporting the laundry operations
16. Organizing guest needs under intimation to EHK/Executive
17. Managing guest requests, inspecting including VIP amenities and communicating them to the relevant team members
18. Inspection of Public Areas back of house and front of house including car park, pantries, and stores
19. Spot checking attendants
20. Executing assigned departmental Key Performance Indicators
21. Active participation and representation of the department in all hotel-related events
22. Initiating monthly rewards celebrations

Qualifications
Your personality counts more than your CV

1. Strong communicative English skills in speaking, reading, and writing
2. Computer skills for Outlook Emails, Excel, Word, and PowerPoint presentation
3. Leadership skills - good judgment
4. Ability to work in a fast-paced environment while maintaining a high level of attention to detail
5. Ability to handle multiple tasks simultaneously
6. Proficiency in using housekeeping management software; OPERA knowledge preferred
7. Knowledge of cleaning techniques, equipment, and safety standards

Additional Information
What's In It For You

1. Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
2. Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
3. Benefit from great offers from our numerous cooperation partners
4. Be part of our hilarious staff parties and much more...

Thank you for applying! Good luck!