Assistant Graphic Design Manager

JOB DESCRIPTION

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

The project:

This is an opportunity to work on a large mixed-use waterfront development in the UAE. We are seeking a Senior Master Plan Design Manager to oversee and manage the briefing and delivery of master plan design consultants from briefing stages through vision, pre-concept, concept, and final master plan development.

Our values shape the way we consult, and define the people we want to join us on our journey:

1. Safety first - Going home safe and well:
   • Promote Mace's value of safety first, exhibiting visible safety behaviors, sharing lessons learned, and using safety moments and Mace's HSW framework to support the safety and wellbeing of all Mace staff.
   • Possess technical expertise in local health and safety rules and regulations relevant to the project portfolio.
   • Promote a diverse and inclusive working environment and understand the importance of the wellbeing of the people in your team.
2. Client focus - Deliver on our promise:
   • Contribute to the creative ideation process for digital content and digital projects ensuring alignment with the organization's target audiences/markets and with consideration of project objectives and key performance indicators.
   • Attend creative sessions with stakeholders to help interpret and refine creative briefs and requirements, following our established design methodologies to provide design guidance and rationale where necessary.
   • Present creative routes to colleagues and stakeholders, listening and acting on feedback to ensure the final approach meets guidelines and provides an optimal solution to the project aims and channel of delivery.
   • Responsible for the accurate estimation of time for all assigned work and for managing short- and long-term workloads, and reporting on progress to the team and relevant stakeholders, in line with our agile way of working.
   • Develop experience design processes to ensure user-centered design thinking is front of mind and continues throughout our clients and project teams.
   • Manage design projects from start to finish and work closely with internal stakeholders to ensure the vision for each project is pushing the boundaries.
   • Act as an advocate and thought leader across customer experience, journey visual design, service design, and content.
   • Responsible for adhering to design standards in usability, user experience, and accessibility, ensuring all work adheres to appropriate quality checks.
   • Responsible for the creative support to consumer and partner digital marketing campaigns, leading the design of emails, infographics, banners, adverts, and interactive content working closely with campaign and content managers to meet the objectives and timings of the campaigns.
   • Contribute to team meetings, creative sessions, brainstorming, and team reporting.
   • Develop creative briefs for internal communication campaigns, working with stakeholders across the business to develop effective narratives, stories, and creative content.
   • Develop and implement YouTube/Vimeo/Stream strategies to increase overall engagement and stay ahead of video trends.
   • Work with technical experts across the business to correctly document technical images and create a deeper taxonomy of metadata on the Mace Image Library, ensuring images are tagged properly.
   • Project manage video and photo shoots across a variety of complexities, locations, and subject matter, ensuring that all projects are delivered on time, within budget, and to the highest possible standards.
   • Create comprehensive budgets for each project and provide guidance on technical equipment and talent acquisition.
   • Generate regular reports on the engagement, data, and trends of Mace video content used throughout campaigns and channels.
   • Organize monthly corporate headshots, creating booking links, booking photographers and rooms, and uploading content to the Mace image library.
   • Work collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.
3. Integrity - Always do the right thing:
   • Manage project budgets and highlight any risks, challenges, and mitigations.
   • Support the long-term development of your function or business unit (BU), creating a sustainable business future.
   • Commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.
4. Create opportunity - For our people to excel:
   • Manage design and wider consultant teams in a collaborative manner to ensure effective completion of responsibilities.
   • Lead and manage the project team and relevant stakeholders to achieve strategic project key performance indicators (KPIs).
   • Actively network, innovate, and seek understanding of best practice, utilizing the full depth of knowledge of Mace group, the centers of excellence, Mace way control center, and knowledge hub.

You’ll need to have:

• Experience working in the United Arab Emirates is essential for client approval.
• Familiarity with digital asset management systems and experience in creating and maintaining such systems to keep design files organized and easily accessible.