Assistant Front Office Manager

Company Description

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 26 properties across the Middle East, Europe and Asia. Renowned for distinguished beachfront resorts, esteemed city hotels, and luxury residences, the Jumeirah brand is synonymous with warm and generous service. Famous for the iconic Jumeirah Burj Al Arab, Jumeirah continues to craft distinctive, joyful experiences for guests worldwide. The company plans to double the size of its portfolio, focusing on gateway cities and resort destinations in Europe, The Americas, Africa, and Asia.

Role Description

This is a full-time on-site role located in Dubai for an Assistant Front Office Manager. The Assistant Front Office Manager will oversee front office operations, ensuring customer satisfaction and service excellence. Day-to-day tasks include managing office administration, coordinating with various departments, handling customer inquiries, and ensuring efficient front office functioning. The role is pivotal in maintaining high standards of hospitality and guest relations.

Qualifications

• Office Administration and Front Office skills
• Customer Satisfaction and Customer Service skills
• Excellent Communication skills
• Strong organizational and multitasking abilities
• Proven leadership and team management skills
• Relevant experience in the hospitality industry is a plus
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred