Assistant F&B Manager-Female

Job Description

PRIMARY RESPONSIBILITIES:

1. Assists Director of F & B managing and monitoring the function of all F&B employees, facilities, sales and costs to ensure maximum departmental profit is achieved.
2. Assists Director of F&B and Executive Chef in developing menus to meet the market needs. Be abreast of new trends, systems, practices and equipment in food and beverage preparation and service in the hotel and restaurant field through trade literature and actual visits, as well as regular bench-marketing activities in the city.
3. Maintains guest service & F&B standards to meet the market needs & guest expectations.
4. Familiarizes with F&B standard & company policies and ensures its implementation.
5. Plans and controls the outlet promotional schedule with the Director FB and liaises with the Public Relation department and outlet heads to execute in a timely fashion.
6. Responsible for implementing beverage, food menus, wine lists, and special promotions with proper cost calculations and ensures in cooperation with Storekeeper and Cost Controller that items are available anytime and of best quality.
7. Implements a daily, weekly and monthly checklist for all F&B Department promotional activities. Ensure proper follow-up to attain maximum quality and efficiency.
8. Presents in the outlets at meal periods as well as meetings and banqueting functions.
9. Promotes quality levels of product and service, guest satisfaction, employee satisfaction, grooming standards for all.
10. Post-event / promotion critiques – maintains an active file for promotional post-event summaries and future recommendations after each promotion.
11. Participates in preparation of the Hotel’s strategic plan, marketing plan and goals program. Assists in the preparation of the F&B Department Budget and P&L statement analysis.
12. Follows and analyzes the market trends and the competitor status to always keep our service up-to-date.
13. Conserves energy and water at all times without jeopardizing guest comfort and cleanliness.
14. Maintains good relationship and cooperation with all departments & guests.
15. Assists Director of F&B in recruiting, assigning and training employees as well as conducting the performance appraisals for the employees.
16. Proposes an effective roster duty to ensure sufficiency of manpower in accordance with the volume of business.
17. Provides assistance to the staff when required during peak periods.
18. Reports to Director of F&B immediately regarding any kinds of unusual events.
19. Performs other duties as assigned by Director of F&B.

Report Lines & Communications

1. Reports to Director of Food & Beverage.
2. Coordinates with other managers for all activities of the hotel.

Others

1. Continuous learning through own IDP.
2. Any other duties as may be assigned by the superior.

Accountabilities

1. Represents Dusit’s brand and its values at all times. We will establish relationships foremost and deliver an exceptional guest experience and promote Thai graciousness.

Company’s Culture

1. Communicate and fully embrace the Company’s culture (our Vision, our Mission and our Values), lead by example and cascade to all your subordinates – “Proud to belong and to contribute.”

CONFIDENTIALITY

1. Ensure confidentiality and secure storage of all intellectual property and databases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

1. Minimum education of Bachelor’s degree in Hotel Management or relevant discipline.
2. Minimum of 2-3 years as Assistant FB Manager in International Middle East Hotel experience.
3. Good knowledge of the Food & Beverage operation. Proficient in administrative tasks.
4. Have good English communication skills both written and spoken.
5. Computer literate.
6. Possess professional disposition with good communication and interpersonal skills.