Manages the contracting and negotiation specialists in coordination with the Regional Contracting Manager and the Director of Contracting.
Partnering with the hotels and coordinating with:
Clarification and if possible, for better rates/conditions. Negotiate with the hotels and solve any issues of the team in a timely manner.
Review, compare, and analyze rates in each market and study the product requirements of each market. Assign the team for in-site inspections and prepare hotel assessment reports. Track and correct product performance/support problems and assist in driving sales results.
Manage accurate updates and maintenance of back-office systems. Ensure that entered rates are correct and up to date. Regularly monitor the online system for last minute bookings, cancellations, and other related transactions. Liaise with the key departments in the company for smooth operations. Assist in resolving contracting-related issues from other departments.
Constantly communicate & cooperate with the hotels & tour operators to achieve planned goals. Handles and monitors the team attendance and schedules to ensure that operations run smoothly. Train new staff in contracting, SOP, policies, system, etc.
At least 5 years of relevant experience at the supervisory or managerial level in the tourism/hospitality field within the UAE region.
Additional requirements include: