Minimum Certification in Maintenance Engineering or related Technical field / Degree in Electrical or Mechanical Engineering.
Minimum of 2 years’ experience in a similar position in a 5-star hospitality company.
Minimum 5 - 6 years in the Hospitality industry.
Good knowledge of engineering budgeting and monthly forecasting.
Oversee and ensure all operational tasks of the department are conducted in line with the service standards and procedures.
Coaching and training on-the-job.
Providing constructive feedback (on- and off-the-job).
Analyzing operations and assigning resources accordingly.
Conducting huddles during shifts to ensure seamless communication.
Prevent complaints and ensure adequate service recovery where needed.
Pro-actively communicate with fellow Ambassadors, always with the guest’s interests at heart.
Put Customer First
Drive for Results
Learning
Resilience
Adaptability
Desired Candidate Profile
Supervision of Staff: Assist in managing the engineering team, including maintenance technicians and other support staff, providing training and guidance as needed.
Maintenance Management: Oversee the preventive maintenance program for all equipment and systems, ensuring they are in optimal working condition.
Troubleshooting and Repairs: Respond to equipment malfunctions and emergency repairs, coordinating efforts to restore functionality promptly.
Project Support: Assist in planning and executing engineering projects, such as renovations, upgrades, and new installations.
Safety Compliance: Ensure that all engineering activities comply with safety regulations and standards, conducting regular safety inspections.
Budgeting and Inventory: Help manage the engineering budget, monitor expenditures, and oversee inventory of supplies and equipment.
Documentation and Reporting: Maintain accurate records of maintenance activities, repairs, and inspections, providing reports to the Chief Engineer.
Essential Skills:
Technical Expertise: Strong knowledge of building systems, including HVAC, plumbing, electrical, and mechanical systems.
Leadership: Ability to supervise and motivate a team, fostering a collaborative work environment.
Problem-Solving: Quick thinking and analytical skills to address technical issues efficiently.
Communication: Strong verbal and written communication skills for interacting with staff, management, and external contractors.
Organizational Skills: Ability to prioritize tasks and manage multiple projects simultaneously.