Area Manager, Specialty Fulfillment

When you join Amazon as an Area Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

• Promote a culture of safety and wellbeing.
• Analyse and implement corrective actions to ensure quality and productivity are consistently high, and business objectives are met across all shifts.
• Support and lead a team while handling administrative work and building a strong team culture.
• Analyse performance and suggest process improvements to optimise work and improve customer service.
• Collaborate with other managers to standardise shift processes.

A day in the life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll monitor and maintain process efficiency, prioritising routine team management and daily operational tasks, alongside individual escalations, process improvement work, and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to ensure we stay on track to meet our customer demands and targets. This will involve analyzing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge / FTE) experience.
• Work a flexible schedule / shift / work area, including weekends, nights, and/or holidays.
• University degree (Bachelor's or Master's degree), completed before start date.
• Advanced proficiency in written and verbal English.
• Relevant experience in performing data analysis.

PREFERRED QUALIFICATIONS

• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
• Experience communicating with a wide range of stakeholders, including peers and leadership.
• Experience in a logistical working environment.
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.