Area Manager, Specialty Fulfillment

Job ID: 2917421 | Q-Express Documents Transport - G25

When you join Amazon as an Area Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities:

1. Promote a culture of safety and wellbeing
2. Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
3. Support and lead a team and handle administrative work alongside building and supporting a strong team culture
4. Analyse performance and suggest process improvements to optimise work and improve customer service
5. Collaborate with other managers to standardise shift processes

A day in the life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analyzing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

BASIC QUALIFICATIONS

1. Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
2. Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
3. University degree (Bachelor's or Master's degree), completed before start date
4. Advanced proficiency in written and verbal English
5. Relevant experience in performing data analysis

PREFERRED QUALIFICATIONS

1. Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
2. Experience of communicating with a wide range of stakeholders, including your peers and leadership
3. Experience in a logistical working environment
4. Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.