Roles and Responsibilities
Ensure proper filing, version control, and indexing of all documents (both physical and digital).
Manage document classification, review, and approval workflows.
Coordinate with departments to ensure accurate and up-to-date documentation.
Ensure confidentiality and security of sensitive documents and information.
Work with IT teams to integrate and optimize document management systems (DMS) and e-archiving tools.
Maintain accurate records of document management activities and generate reports as needed.
Desired Candidate Profile
Minimum 3-5 years of experience in document control, with a focus on e-archiving.
Experience with document management systems (DMS) and electronic archiving solutions.
Familiarity with ISO, legal, and regulatory requirements for document management.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Experience with document management software (e.g., SharePoint, Documentum, OpenText).
Excellent communication and interpersonal skills.
- Organization: A key skill, as the role involves managing large volumes of files and ensuring they are stored and accessed efficiently.
- Attention to Detail: Accurate filing and data entry are crucial in maintaining a reliable record-keeping system.
- Computer Literacy: Familiarity with database systems, spreadsheet software (Excel), and document management systems (such as electronic filing systems) is essential for modern archiving work.
- Communication: Strong verbal and written communication skills to liaise with other departments and effectively retrieve or share documents.
- Confidentiality: Ability to handle sensitive information with discretion and care.
- Time Management: Efficiently organizing and prioritizing tasks, especially when dealing with a large volume of documents or requests.
- Problem Solving: When files go missing or need to be tracked down, a quick and efficient problem-solving approach is necessary.
- Basic IT Skills: Familiarity with office software, scanners, and document management software (e.g., Google Drive, Microsoft SharePoint, or document scanning tools).
Additional Responsibilities
- Document Organization: Sorting and classifying documents according to company procedures.
- Record Maintenance: Maintaining accurate records of both current and historical documents.
- Data Entry: Inputting data into digital systems and updating records regularly.
- File Retrieval: Locating and retrieving files as requested by team members or departments.
- Digitization: Scanning physical documents and converting them to digital formats.
- Archiving and Disposal: Ensuring that outdated or irrelevant documents are securely archived or disposed of.
- Maintaining File Systems: Creating and maintaining an efficient filing system.
- Compliance and Confidentiality: Ensuring that all records are handled in compliance with relevant privacy laws.
- Inventory Management: Keeping track of archived documents.
- Providing Support: Assisting other departments with document retrieval or filing requests.