Arabic Speaking Receptionist with Exp in Aesthetic Clinic

Ontime Group is actively seeking an Arabic-speaking Receptionist with experience in an aesthetic clinic to join our team. This role is critical in providing exceptional customer service while ensuring a friendly, welcoming environment for our diverse clientele.

Responsibilities

• Warmly greet and assist clients, both Arabic and English-speaking, as they enter the clinic
• Manage incoming phone calls, schedule appointments, and maintain the clinic's calendar
• Provide accurate information about aesthetic services and procedures offered
• Assist clients with the check-in process, including completing necessary forms and updating records
• Ensure the reception area and waiting room are clean, organized, and comfortable
• Handle billing inquiries, process payments, and assist with insurance verifications as required
• Work collaboratively with the clinic team to ensure seamless operations and client satisfaction
• Address client inquiries and concerns with professionalism and understanding

Requirements

• Proven experience as a Receptionist in an aesthetic clinic or relevant setting
• Fluency in Arabic and English is a must
• Strong communication and interpersonal skills
• Excellent customer service abilities
• Experience with appointment scheduling and managing clinic operations
• Proficient in computer applications and electronic health records systems
• Strong organizational skills and attention to detail
• Ability to multitask and thrive in a fast-paced environment
• Professional appearance and courteous demeanor

Benefits

Salary + Benefits