Application Support Specialist - SharePoint Administration

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ECS | Enterprise Change Specialists
Dubai
AED 120,000 - 200,000
Be among the first applicants.
7 days ago
Job description

We are looking for an Application Support Specialist who will be responsible for the stability of the SharePoint application and ongoing support for the same. This includes Service Delivery and SLA maintenance for Incidents and Service Requests (SRs).

Education
B.Tech (Comp. Sc) / MCA Graduate / Equivalent IT-based degree, university degree, or work experience required.

Experience:
5+ years of experience in a relevant technical position in large organizations.

Skill Set Required (Must-Have)

  1. Experience in application production support within the ITIL framework.
  2. Excellent knowledge and hands-on experience in:
    1. Application troubleshooting, configuration, and maintenance.
    2. Application performance tuning and optimization.
    3. Resolution of tickets with quality and within SLA.
    4. Proactive monitoring and incident analysis.
    5. Workflow maintenance and configuration.
  3. Very good hands-on knowledge of SharePoint administration.
  4. Good knowledge of web technologies such as C#.Net and JavaScript.
  5. Good knowledge of other content management systems such as SiteCore, WordPress, etc.
  6. Good understanding of MS Azure and Active Directory (AD).
  7. Very good knowledge of Oracle/MS SQL - SQL & Stored Procedures.
  8. Hands-on experience in PowerShell and Unix commands.

Skill Set Required (Good-to-Have)

  1. Good knowledge of open-source applications/application components.
  2. Good knowledge of application licensing.
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