Application Support Specialist - BPM

Experience in Process modelling and development/implementation using: IBM Blue Works Live and IBM BPM 8.5.X/BAW. Knowledge of Advanced Encryption Standards (AES).

IT Production Support: Hands-on experience on IT production support and should be well versed with ITIL IT Operations framework for incident, problem and change management.

Application Support: Proficient in providing solutions to meet requirements and designing Proof of Concept (POC). Experience in defining best practices and implementing them through development stages.

Integration Experience: Experience in integrating IBM BPM with databases, web services, LDAP, SMTP, and other integration services, including database integration and service integration.

IBM BPM Application Management: Experience in installation and troubleshooting IBM BPM applications. Hands-on experience with IBM WODM and IBM FileNet.

External Systems Integration: Experience in integration with external systems like Microservices, CRM, and Core banking systems involving middleware for secure transactions (e.g., Integration with FINACLE, TIBCO, Safe watch & FIRCO).

BPM Application Management: Should be able to manage complete BPM Application involving process flows, handling change requests, and supporting critical issues in the production environment of IBM BPM.

Disaster Recovery and Infrastructure Management: Experience in performing DR/PR Drill and OS patching on BPM infrastructure server.

Optimization and Automation: Performs optimization and automation activities to support the implementation of a product/application.