Application Support Engineer

Dicetek LLC
Abu Dhabi
AED 50,000 - 200,000
Job description

Job Description

Senior professional with 6-8 years of experience. Identify bottlenecks and bugs from application logs and devise quick workarounds to these problems. Work with other team members to derive a permanent solution. Application deployment in AWS cloud platform. Understand application source code and troubleshoot to find out Root Cause Analysis (RCA). Configure and monitor events & alerts as part of pro-active monitoring to avoid any incidents. Manage daily health checks of the application as part of monitoring. Collaborate with other service line members to verify and identify issues. Write database queries to perform workarounds for the issues. Perform application server patching.

Qualifications

  1. Working experience on Core Java and Java EE technologies, such as JDBC, JMS, and JNDI.
  2. Hands-on experience with AWS cloud components and its deployment framework.
  3. Ability to verify issues in microservices and recommend solutions.
  4. Good understanding and hands-on knowledge of IBM WebSphere administration & deployment concepts.
  5. Experience in application log analysis & troubleshooting by reviewing application source code and database queries.
  6. Hands-on experience with application monitoring tools and troubleshooting issues from monitoring events.
  7. Experience with Linux & AIX operating systems and basic shell scripting.
  8. Good knowledge of RDBMS databases (Oracle) with experience in writing SQL queries and scripts.
  9. Understanding of MQ and its operations.
  10. Ability to troubleshoot independently on these issues with minimal guidance.
  11. Good understanding of REST and SOAP Web services.
  12. Basic knowledge of Infrastructure components, such as Firewall and Load balancer.
  13. Ability to troubleshoot production issues from application codes independently with minimal supervision.
  14. Working experience in handling Internet & Mobile Apps (Android & iOS) related applications.
  15. Demonstrate strong technical skills with a deep understanding of modern architectural styles and practices such as Microservices, Containers, Cloud (AWS, Azure), APIs, Event-driven architecture, and Evolutionary architecture, with a passion for debugging based on the application source code.
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