Key Responsibilities
Health Care providers (HCP) relationship management
- Delivers expected performance and beyond in the territory for AA portfolio.
- Develop and design realistic practice simulations based on business need.
- Collect and analyze data from simulations to evaluate training effectiveness and suggest improvements.
- Tailor simulations to meet specific training objectives, clinical skills, business processes, or customer interactions.
- Ensure simulations align with organizational goals and training standards.
- Facilitate training programs and workshops using simulator findings to help medical providers gain practical experience.
- Monitor and guide participants during simulation exercises, providing feedback and assistance as needed.
- Use evidence-based medicine skills during the call (clinical papers, etc.); promotes visually by appropriate use of currently approved promotional aids.
- Effectively handle objections or concerns. Consistently gain a logical, reasonable call to action/close on every call.
- Educate medical providers and staff.
- Collaborate with cross-functional teams to ensure simulations align with broader development programs.
- Prepare reports on training outcomes, improvements, and performance metrics.
- Utilize innovative approaches and resources to gain access to difficult-to-see HCPs and elevate results and outcomes to the brand team level through his/her Line Manager.
- Differentiates AAs value proposition to all health providers assigned.
- Continuously strive to gain market intelligence: insights on HCP needs, expectations, and environmental challenges which are shared across the infield teams and leveraged to the Brand teams (e.g. dedicates significant effort to the questioning stage of the stakeholder interaction in order to capture valuable insights around needs and expectations).
- Proactively and continuously aspire to serve HCP needs according to the company guidelines and compliance policies.
Clinical and Market Knowledge Development
- Share best practices to enhance AA business success across the Brand Teams.
- Proactively initiate, develop, and implement a growth plan to develop in the current position and prepare for future opportunities.
- Demonstrate product, market, and competitive intelligence expertise.
- Have a deep understanding of the emerging multistakeholder environment.
Territory Management
- Continuously analyze reports (CRM, etc.) and field intelligence.
- Develop and continually review and update a thorough engagement plan focused on key HCPs to exceed goals.
- Develop a cycle journey plan that optimizes coverage and frequency to key HCPs and stakeholders and ensures alignment with organizational goals.
- Accurately identify HCP position on the promotional cycle. Effectively target and track resources to maximize business opportunities (budgets, samples, etc.). Adhere to industry and AbbVie compliance requirements while managing the territory.
- Consistently achieve set call metrics (days in the field, target coverage and frequency, call rates, etc.) to maximize outcomes.
- Maintain accurate service accountability in line with policies. Complete all administrative tasks on time and accurately while meeting communication expectations as per guidelines (Dial in, email, etc.).
- Work effectively in the territory with infield teams.
- Network in the district with the sales team to ensure support from other infield roles or other identified roles within the organization to best address the HCP needs (e.g. coordinate with Medical Advisor and Clinical Specialists through the Sales Manager to ensure effective KOL management).
- Respond to critical business opportunities and threats, leveraging input to the Brand team through his/her Field Manager.
Qualifications :
In compliance with local employment requirements & regulations. This position is open to Emirati nationals only.
- Develop a thorough action plan focused on key HCPs. Proactively identify business opportunities. Allocate and adjust resources to maximize outcomes. Plan includes creative measurable tactics to gain access and deliver added value to HCPs.
- Analytical skills to assess the effectiveness of simulations and make data-driven recommendations.
- Problem-solving and adaptability to adjust simulations to meet specific training needs.
- Develop and manage an ongoing cycle plan that improves team efficiencies and adapts to changing needs. Consistently achieve coverage and frequency targets.
- Utilize knowledge of disease state benefits over competition, patient type, and product information during HCP and peer interactions. Demonstrate an in-depth knowledge of available resources and leverage knowledge to drive business.
- Proactively identify HCP style and tailor all aspects of the promotional model including resources to meet HCPs needs.
- Adapt to any promotional environment, HCP behavior, and personality while maintaining rapport.
- Operate effectively in a matrix environment.
Qualifications & Experience
- Preferably educated to degree level, ideally with a science-related degree (e.g. B. Pharm, etc.). A degree in education, healthcare, business, or a related field is typically required.
- Additional certifications in training or simulation technology may be beneficial.
- Experience as a Sales Representative will be an advantage.
- Relevant experience in pharmaceuticals and/or Aesthetics/Medical Device discipline.
- Good understanding of the market challenges and opportunities.
- Demonstrate a high level of analytical skills.
- Demonstrate ability to network and build relationships with key interns.
- Competent Microsoft package skills.
- Great sense of ethics and integrity.
Additional Information :
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. It is AbbVie's policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
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Work :
No
Employment Type :
Full-time