Airfreight Operations Executive - Export

Airfreight Operations Executive - Export

Qualifications:

Master of Science (Logistics & Supply Chain Management), Master of Arts (Logistics & Supply Chain)

Nationality:

Any Nationality

Vacancy:

1 Vacancy

Job Description:

1. Receive booking details from network and customer service colleagues via email.
2. Check invoice, packing list and other documents to export the shipment.
3. Coordinate with the airline and arrange for booking of the cargo based on destination and customer expectations.
4. Coordinate with the shipper/customer service team for any discrepancy on shipping documents.
5. Arrange collection of cargo from shipper’s facility in appropriate vehicle in coordination with the transport vendor or transport team.
6. Preparation and execution of the airway bill considering the destination country SOP.
7. Preparation of customs documents based on invoice and packing list received from shipper.
8. Arrange all documents required as per export regulations.
9. Arrange all documents required as per the import country regulations.
10. Provide the pre alert documents to the network office/customer service team based along with confirmed flight details.
11. Ensure complete documents (as per requirements) are handed over to customs clearance.
12. Coordinate with transport department/vendors for delivery of shipments/proof of delivery.
13. Ensure that all job files are maintained.
14. Relay information to origin offices if shipment not cleared within 2 days.
15. Coordinate with third parties, sales and finance to meet operational requirements.
16. Resolve issues regarding cargo shortage/damage/claims.
17. Receiving cash/cheque from customers in regard to clearance shipment/delivery order collection and accounting the same to finance.
18. Develop and maintain a healthy relationship with internal and external customers.
19. Ensure timely and effective communication takes place within defined time limits.
20. Provide necessary information to internal staff.
21. Maintain a positive working relationship at all levels.
22. Ensure KPI’s are met and reported on a monthly basis.

Desired Candidate Profile:

Bachelors / Master’s degree in logistics and supply chain management.

Proficient in all Microsoft office applications (Excel, Word and PowerPoint).

Communicate professionally in English at a business level (verbal and written).