Air Operation Executive

Receive pre-alerts/routing orders/bookings from customers/

Monitor ATA/ETA with airlines/forwarders/DNATA and ensure freight has arrived as per schedule.

Coordinate with clients regarding freight clearance instruction,

Coordinate with the origin station/Customer support for any discrepancy on shipping documents

Ensure on line Bill Of entries are processed on time

Ensure import arrival notices are dispatched to clients well in advance

Coordinate with transporter to ensure that the cargo is delivered

Prepare and follow up on all documents

Follow up with the customers network for the original documents

Inform customer of shipment status

Coordinate with clearance team for collection of delivery order from Airlines/Dnata

„Coordinate with Transport Department/Vendors for delivery of shipments/proof of delivery

Relay information to origin offices if shipment not cleared within 2 days

Coordinate with third parties, sales and finance to meet operational requirements.

Resolve issues regarding cargo shortage/ damage/ claims.

Receiving cash/cheque from customers in regard to clearance shipment/delivery order collection and accounting the same to Finance

2. Invoicing

Ensure accurate invoicing is done on a timely/ daily basis and all supporting documents are attached with the invoices, as per the client requirements.

Ensure billing/ICB is 100% accurate

Ensure timely resolution of any discrepancy in invoicing

Job Type: Full-time

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)