Lead the planning and delivery of experience platform projects, ensuring alignment with business goals and user needs.
Define project scope, objectives, and deliverables in collaboration with stakeholders, ensuring projects are well-documented and aligned with Agile principles.
Agile Methodology Implementation
Serve as the Scrum Master for cross-functional teams, facilitating Agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives.
Promote Agile best practices, including iterative development, continuous feedback, and adaptive planning, to enhance team performance and project outcomes.
Cross-Functional Team Collaboration
Coordinate with product managers, designers, developers, QA, and other key stakeholders to ensure timely delivery of project milestones.
Facilitate clear communication among team members, removing obstacles and addressing challenges to maintain project momentum.
Backlog & Release Management
Manage the product backlog in collaboration with Product Owners, ensuring that user stories and tasks are prioritized, estimated, and refined effectively.
Oversee release planning, ensuring that platform updates and features are delivered efficiently and align with the strategic vision of the platform.
Stakeholder Engagement
Act as the primary point of contact for project stakeholders, providing regular status updates, managing expectations, and ensuring alignment with project objectives.
Conduct stakeholder reviews and collect feedback to incorporate into project iterations.
Risk & Issue Management
Identify potential risks, issues, and dependencies that could impact project timelines and quality, and develop mitigation strategies.
Proactively address roadblocks, conflicts, and resource constraints to keep projects on track.
Performance Tracking & Reporting
Monitor project progress using Agile metrics (e.g., burn-down charts, velocity) and key performance indicators (KPIs).
Provide detailed project reports and documentation, including project status, budget tracking, and post-implementation reviews.
Platform Experience & Optimization
Have a strong understanding of digital experience platforms (e.g., CMS, CRM, e-commerce platforms) to guide the team in developing user-centric features.
Continuously explore opportunities for process improvements, platform optimization, and enhanced user experiences.