Admission Counselor with Front Desk Responsibilities

• Engage with prospective students and parents to provide detailed information about our STEM-based programs, including Robotics, AI, Space & Astronomy, and Coding.
• Guide applicants through the entire admission process, ensuring a smooth and positive experience.
• Develop and implement strategies to achieve enrollment targets, reflecting our commitment to fostering future scientists and innovators.
• Collaborate with the marketing team to organize and participate in outreach events, workshops, and seminars.
• Maintain accurate records of inquiries, applications, and enrollments using our CRM system effectively.
• Serve as the first point of contact for visitors, parents, and students, providing a warm and professional welcome.
• Manage incoming calls and emails, addressing inquiries promptly and directing them to the appropriate departments.
• Coordinate schedules for appointments, campus tours, and meetings with prospective students and their families.
• Maintain the reception area and ensure it is organized and presentable at all times.
• Assist with administrative tasks, including data entry, maintaining records, and managing correspondence.

Desired Candidate Profile

• Experience: 3-4 years of counseling experience, preferably within training institutes offering STEM-based programs.
• Advantage: Prior experience in educational programs focused on Robotics, AI, Space & Astronomy, and Coding.

Skills:

• Self-driven, motivated, and goal-oriented with a proven track record of meeting or exceeding targets.
• Exceptional communication and interpersonal skills, with a professional and friendly demeanor.
• Strong organizational abilities and multitasking skills.