Administrative Coordinator

An Administrative Coordinator is responsible for a variety of tasks that support an organization's smooth and efficient operation. Key skills for an Administrative Coordinator typically include:

1. Organization and Time Management

• Efficiently scheduling meetings, events, and appointments
• Managing multiple tasks and priorities simultaneously
• Maintaining organized filing systems and databases

2. Communication Skills

• Clear and concise written and verbal communication
• Handling incoming calls, emails, and correspondence
• Interacting effectively with staff, clients, and external vendors

3. Project Management

• Coordinating and tracking project timelines and deliverables
• Supporting project teams with logistics and administrative needs
• Assisting in planning and executing events and initiatives

4. Problem-Solving and Critical Thinking

• Resolving administrative issues quickly and effectively
• Anticipating challenges and proactively addressing potential obstacles

5. Attention to Detail

• Ensuring accuracy in documentation, reports, and communications
• Reviewing contracts, invoices, and agreements

6. Technical Proficiency

• Proficient in office software (Microsoft Office Suite, Google Workspace)
• Experience with project management software (e.g., Trello, Asana)
• Familiarity with office equipment and systems

7. Financial and Budget Management

• Handling invoicing, billing, and financial reporting
• Managing office supplies and ordering resources within budget constraints

8. Customer Service and Client Relations

• Managing relationships with clients, vendors, and contractors
• Addressing inquiries and resolving issues in a timely manner

9. Confidentiality and Discretion

• Handling sensitive company and employee information responsibly
• Adhering to privacy protocols and regulations

10. Multitasking

• Ability to juggle various administrative duties while maintaining quality and efficiency

11. Team Collaboration

• Working closely with other departments to meet organizational objectives
• Assisting with onboarding and training new staff

12. Adaptability

• Adjusting to changing priorities or new processes in the workplace
• Remaining calm under pressure and managing sudden changes or challenges

Key Accountabilities of the role
Provide a high level of customer service and care.
Present the company in a professional manner in all business fields.
Self-development and continuing personal development.
Policies, Systems, Processes And Procedures
Analyses and document business process and problems to develop solutions to enhance efficiencies.
Pmc
FTA cases registration (ShareFolder, excel and oracle system)
FTA reconciling (weekly & monthly basis)
Business monthly reports (Performance Indicator KPI, Pending cases, and under process cases reports.
Draft & issue VAT verification reports.
Monthly MIS preparation.
Manage and follow up all kind of e-mails related to the department, contact the customers and clients based on business needs.
Ensure a high standard of report output and quality control.
Risk
Monitor exposure to risk and compliance of respective development advisory department.
Training
In house training will be given.