Administrative Assistant, SIRO & Rare Finds

At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion.

Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.

About the Role

Join a disruptive lifestyle hotel brand where innovation meets impeccable service. We are looking for a dynamic Administrative Assistant who not only masters the art of organization and seamless office management but also brings a keen analytical mindset to the table. This dual-role position supports the Operations Team and plays a pivotal role in launching and driving the ongoing success of both SIRO and Rare Finds, our newest brands. If you are passionate about data-driven decision-making, excited to challenge the status quo, and eager to make a real impact in an environment that redefines the guest experience, this is the opportunity for you.

Key Duties and Responsibilities:

• Assists the Operations team in day-to-day activities under the guidance of the SVP, SIRO and Rare Finds, including the coordination and management of general office duties.
• Coordinates meetings—booking meeting rooms, scheduling internal and external virtual or in-person meetings, and preparing relevant materials and documents—in line with SIRO and Rare Finds priorities.
• Assists in the formatting, preparation, and proofreading of documents for concept statement submissions, as well as for internal and external requirements related to SIRO and Rare Finds.
• Uploads contracts into the Kerzner Procurement system and supports the Operations team in following up on payments with Corporate Finance.
• Contributes to the development, execution, and management of Operations documents and the file-sharing system.
• Coordinates travel arrangements for Operations colleagues, including booking flights, hotel accommodations, and ground transportation through DW Travel agency.
• Prepares and delivers a wide range of administrative services, ensuring compliance with departmental timelines, accuracy, quality, and other assigned duties.
• Manages administrative budgets and advises on administrative spending.
• Responds to general inquiries from Kerzner Global colleagues, Atlantis, One&Only, and SIRO and Rare Finds resort staff, as appropriate, in alignment with the requirements set by SIRO and Rare Finds.
• Maintains the strictest confidentiality with all correspondence and shared information.
• Establishes and nurtures smooth working relationships with internal colleagues and external guests.
• Assists in preparing onboarding programs for new colleagues and Resort Executives prior to their Global Office visits.
• Practices proper telephone etiquette with Kerzner Global colleagues and for SIRO and Rare Finds.
• Ensures that all tasks assigned by the SVP, are completed in a timely manner.
• Ensures that all communication channels are respected, and that information is disseminated to the correct recipients.
• Maintains excellent communication and working relationships with colleagues, contributing to a strong team spirit.
• Ensures that a safe, hygienic working environment is always maintained, reporting any concerns or issues promptly to the immediate supervisor.
• Maintains an efficient flow of information and updates on all Kerzner International projects and resort activities for SIRO and Rare Finds, including updates on VIP/Board member arrivals, workshops, conferences, and social events on an ad hoc basis.
• Exhibits an outstanding knowledge of SIRO and Rare Finds.
• Demonstrates strong knowledge of and interest in the goals and objectives of SIRO and Rare Finds.
• Ensures that all activities are carried out honestly, ethically, and in compliance with U.A.E. law.
• Remains available after work hours to answer phone calls if needed.
• Assists in creating and updating Standard Operating Procedures (SOPs), Policies & Procedures, and other necessary forms.
• Supports the SVP by preparing, formatting, and proofreading documents for concept statement submissions, as well as for internal and external requirements related to SIRO.
• Contributes to miscellaneous special projects or duties as needed.
• Assists in creating expense reports and processing travel requests as required.
• Supports the SVP in the coordination of SIRO projects, report generation, and appropriate follow-up on all aspects.
• Performs other duties as assigned by the SVP.

Skills, Experience and Educational Requirements:

• Highly organized, flexible, and enthusiastic about tackling administrative challenges within hotel operations.
• Excellent written and verbal communication skills in English.
• Proven ability to work independently and collaboratively as part of a team.
• At least two years of clerical or administrative experience.
• Bachelor’s degree or equivalent experience.
• Proficient with general office equipment and telephone systems.
• Exceptional calendar management skills, including coordinating complex executive meetings.
• Advanced proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and experience with Adobe Acrobat.
• Strong decision-making skills paired with meticulous attention to detail.
• Ability to interact effectively with staff at all levels in a fast-paced environment, maintaining professionalism, confidentiality, and a proactive, resourceful approach.

Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.