Administrative Assistant

Key Responsibilities Product Rollout Lead the commercialization and launch of new products and solutions recommending pricing providing sales tools and training the sales team to ensure successful sales in partnership with the acquisitions vertical Monitor product performance postrollout and resolve product or sales issues to ensure continuous improvement Client Profit and Growth Lead initiatives to support client profit and growth for cards managing revenue credit costs and direct allocated costs Provide strategic direction and oversight for product management audit compliance matters and complaints support Strategic Guidance and Support Develop and execute strategies aimed at generating revenue through products ensuring alignment with consumer banking strategy and wholeofbank value Guide and support clientfacing professionals and sales teams in solving complex client needs through products in conjunction with the acquisitions vertical Marketing and Campaign Execution Oversee the development and execution of marketing campaigns to drive product growth ensuring collaboration with the internal marketing team and acquisitions vertical Ensure the execution of endtoend solutions for all client segments resulting in superior customer experience Training and Knowledge Transfer Lead training initiatives for internal stakeholders about product offerings ensuring effective knowledge transfer to facilitate product rollout Competitive Benchmarking and Pricing Perform and analyze competitive benchmarking of products vis vis competition and the market and review pricing periodically Product Innovation and Development Lead the development of consumer product strategies and value propositions aligning with customer needs and market trends Provide strategic guidance and support in product performance and development based on market trends and customer needs Execute product strategies to deliver consumer banking solutions to clients Oversee the execution of CVP enhancement of existing services and the development and implementation of new product solutions with a focus on being digitalfirst Monitor and evaluate the evolving competitive and regulatory environments to ensure products remain competitive and meet clients needs Develop and execute strategic and tactical roadmaps to enhance products and services offered Collaborate across the cards team and stakeholders to identify gaps and opportunities for product improvement Internal Collaboration Work in collaboration with crossproduct client teams to maximize crossselling opportunities Collaborate with key stakeholders including Operations Technology Credit Legal and Risk to deliver a high level of client experience Execution and Implementation Oversee the delivery of large programs for clients from initiation to benefit realization Ensure the successful execution of projects across different clients businesses identifying and mitigating risks solving issues and developing plans in line with agreed timescales budgets and quality criteria Develop strong client relationships that endure beyond specific assignments serving as a goto resource for client staff and being sought out for industry and firm knowledge Identify new business opportunities to support clients with Mastercard solutions Team Work Culture Develop sound business recommendations and deliver effective client presentations Plan organize and structure own work and that of junior project team members to address client problems Lead team and external meetings and lead or colead project management Contribute to the firms intellectual capital and solution development being a strong brand ambassador for Mastercard and Data Services Grow from coaching to enable ownership of daytoday project management across client projects and mentor junior team members All About You Experience in delivery of large complex projects programs of diverse size in a crossfunctional multicultural environment Domain knowledge of payments industry and hands on experience of program management ability to manage multiple stakeholders under deadlines pressure Able to plan and manage a multiworkstream program from inception to delivery providing support direction and or technical expertise to the project team across multiple disciplines and geographies Develop strong presence in the client organization extending beyond the immediate boundaries of the program Bring interesting relevant industry perspectives insights and ideas to key stakeholders in the client organization Strong interpersonal communication and presentation skills Able to define scope timelines and budgets in a clear concise language in writing and verbally Able to report on issues risks progress timelines etc accurately and summarize effectively offering analysis options and credible solutions Able to handle multiple priorities work independently think laterally and manage multiple issues under the pressure of conflicting constraints and limited resources Perform and articulate cost benefit risk analysis Able to lead motivate and develop a team of professionals All About Your Education Skills Bachelor s degree or equivalent qualification Advanced degree or MBA preferred Fluent local office language and English required other languages desirable Arabic Comfortable with significant client interaction and interest in building relationships Advanced Word Excel and PowerPoint skills required knowledge of Project Management tools preferred Relevant experience of 15 years in Cards Product Management Regional experience preferred i e GCC Fluent local office language and English required other languages desirable e g Arabic Comfortable with significant client interaction and interest in building relationships Advanced Word Excel and PowerPoint skills required knowledge of Project Management tools preferred Structured approach to project management Analytical skills Willingness to travel Corporate Security Responsibility Corporate Security Responsibility All activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that every person working for or on behalf of Mastercard is responsible for information security and must Abide by Mastercard s security policies and practices Ensure the confidentiality and integrity of the information being accessed Report any suspected information security violation or breach and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines You will be redirected to the company website to apply for this position