Account Manager, Global Sales - Dubai

Job Summary: We are seeking an Account Manager for our Dubai-based Global Sales team, responsible for driving revenue and building relationships within an assigned portfolio of corporate clients, with a focus on MICE, weddings, and luxury accounts.

Responsibilities:

1. Deliver targets for a designated portfolio of corporate clients, focusing on MICE, weddings, and luxury accounts.
2. Develop and implement SMART strategic action plans to achieve revenue and market source objectives.
3. Support the international portfolio with market insights and sales activities, including sales calls, roadshows, and trade fairs.
4. Implement Shangri-La’s strategic commercial programs across all key market segments.
5. Maximize GSO profitability and foster strong business relationships within the designated markets.
6. Conduct all client dealings and interactions with SLI hotels in a professional manner.
7. Analyze market trends and client feedback to adjust strategies and improve service offerings.
8. Collaborate with cross-functional teams to ensure alignment in achieving sales goals.
9. Prepare and present sales reports, forecasts, and performance metrics to senior management.
10. Stay updated on industry trends and competitor activities to maintain a competitive edge.

Requirements:

1. Proven track record (minimum 3 years) in luxury hotels within the GCC, preferably in a global sales environment.
2. Strong and established sales network in corporate, leisure, MICE, and wedding planning sectors.
3. Motivated self-starter with the ability to work collaboratively within a team to achieve results.
4. Excellent communication and interpersonal skills, with the ability to build rapport with clients.
5. Valid UAE driving license preferred.
6. Proficiency in CRM software and Microsoft Office Suite for reporting and analysis.
7. Ability to travel as required for client meetings and industry events.

Level of Education:

Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred.

Work Hours:

Full-time, with flexibility to accommodate client meetings and events.

Experience in Months:

36+ months (3+ years) of relevant experience in luxury hotel sales or a similar role.