Account Manager FTC - 12 months

Established in 2004 OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionize how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Account Manager (FTC 12 months) with Arabic & English

Location: Dubai, United Arab Emirates

About the Role:

OLIVER is a global marketing agency. Our skilled creative talents are dedicated to high-profile clients and are based either onsite, near site, or offsite in our hubs. OLIVER partnered with this client in 2015, building out a language localization team, and since then we have launched 5 other teams spanning from production to toolkit creation. We are now embarking on our biggest venture with them on building a centralized adaptation global team. With an unmatched history and tradition of creating iconic products, consumer connections, and experiences, our client has been defining sport culture since the beginning. And they’re not done. We are working with them to build a dedicated global centralized adaptation team which will deliver all their global localized remastering and adaptation needs. Our team will support our client's global markets from our centralized offices as well as being onsite/nearsite with the clients in these markets. The support will span from eCom, social, print, and their retail content needs. This team will serve as our client's bespoke global adaptation agency working at the heart of their business. We are looking for people who want to work closer with clients and brands who are entrepreneurial and relish the opportunity to be a part of something new and dynamic. The Dubai Account Manager develops and builds strong relationships with the local clients, becoming a trusted and valued advisor and delivery specialist. Reporting to the Jr. Account Director, the Account Manager oversees the portfolio of in-market campaigns and its cultural nuances. The role delivers an exceptional level of client service and creative thinking as well as having an active role in driving efficiencies and lead growth across all categories including Originals, Football, Running to name a few.

What You Will Be Doing:

• Understand the importance of brands and working within brand guidelines. A deep understanding of the business; their needs, expectations, and requirements in order to provide the best service and solution through close partnership in the key market.
• Experience with global creative toolkits, market adaptations, and localizations.
• Proactively own and manage local client engagement and relationship management.
• Effective project management through the full lifecycle using project governance as directed by the client, receiving and interrogating briefs, attending and driving regular client and internal status meetings, escalating issues, and proactively resolving problems, managing project resource and spend, and making critical decisions.
• The ability to drive and motivate a team and project through to successful completion.
• Run account meetings and take responsibility for service levels and KPIs.
• Work closely with clients to create strong concepts from initial briefing, understanding the local nuances to their local markets.
• You will be working with our global stakeholders and providing insightful feedback. This role is key for connecting global and local teams.
• Work closely with production leads and creatives to develop a brief from beginning to end.
• You ideally need to come from a background in production with a strong delivery background. You should already understand the process and nuances for delivering high volumes of adaptation work.
• Grow strong relationships with the different agencies including their creative origination agencies, media agencies, printers, etc. Being the central point to ensure we get the work from the creative agencies on time and deliver to the media agencies and printers to their timelines.
• A strong passion for sport and particularly for the client's brand.
• Ideally a strong background in a retail environment both online and offline.

Additional Responsibilities:

• The ability to manage both individual and project workloads and identifying challenges and risks within them. You will work with your Jr. Account Director on mitigation and solutions to ensure we deliver to brief.
• Executional rigor, competent in multitasking and great organizational skills.
• The ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with in-market target audience.
• Competent in presenting and communicating ideas to clients.
• Experience working with retail/sports products.
• 3-4 years of relevant experience in:
• Paid Media
• Digital & Programmatic
• Print
• Social
• OOH
• Retail
• Production
• Adapting and Activating Toolkits

Job Id: 11143

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Our values shape everything we do:

Be Ambitious to succeed

Be Imaginative to push the boundaries of what's possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients, and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our mission embedding sustainability into every department and through every stage of the project lifecycle.

Required Experience:

Manager