Account Manager-Dxb

MRM
Dubai
AED 200,000 - 400,000
Job description
The Agency MRM is a leading marketing agency. Through a strong foundation in strategy, data science, technology, and creativity, MRM helps transform businesses by helping brands grow meaningful relationships with people.
The agency was named a “Best Workplaces for Innovators” by Fast Company, B2B Agency of the Year from the Association of National Advertisers (ANA), and has a four-year run as Gartner “Leader” in Global Marketing Agencies Magic Quadrant from 2017-2020.
MRM is part of the Interpublic Group (NYSE: IPG) and a top agency in the McCann Worldgroup network, with 35-plus offices across North America, Latin America, Europe, the Middle East, and Asia Pacific.
The Role
  1. Day-to-day lead across key accounts.
  2. Liaise with all internal and external stakeholders, working closely to ensure teams are briefed and projects/campaigns are delivered on time and on budget.
  3. Management and oversight of our creative team with production suppliers for real assets (gifting, social media photography stands, LED screens, etc.).
  4. Regular trips to Saudi Arabia (1-4 times per year) may be required to oversee the installation of physical events assets and liaise with partners/stakeholders.
  5. Stakeholder interviews with key players to define scope and resources available/required for certain undefined, abstract workstreams.
  6. Oversee and assist the measurement team in surveying members of the public.
The Proof
  1. Account management experience across blue chip/global client/start-up (fast-paced).
  2. An understanding of project processes from briefing through delivery.
  3. Events or producer experience is very advantageous.
  4. Experience liaising with creative teams and on-the-ground production partners, producing real assets (e.g., gifting to social media photography stands).
  5. Popup event experience setup (beneficial but not essential).
  6. Experience working with and keeping external partners on track and progressing at a fast pace.
  7. Bonus: Experience working with external training providers, specifically understanding the process of training people.
  8. Bonus: Experience in the service excellence/hospitality industry (understanding of the training and developing of people process).
  9. Experience working in Saudi Arabia is extremely beneficial but not essential; Middle East, GCC experience is helpful.
The Person
  1. Proactive person who is energetic and self-starting.
  2. A generalist by nature who can turn their hand to multiple areas (as required) with a quick learning curve.
  3. Used to dealing with abstraction and fast-paced projects with tight timelines.
  4. Ability to think on feet to come up with solutions to issues.
  5. Thoughtful communicator (listens deeply first and asks questions before jumping to conclusions).
  6. Positive and empowered mindset and energy.
  7. Bias towards focusing on what you can do, not what may be holding you back.
  8. A people person who is generally likable by stakeholders, clients, and team.
  9. Team player (used to working in teams and aligning); a sense of humor helps.
  10. Confident and clear communicator with quick follow-up.
  11. Willing to go the extra mile and roll up sleeves to make a project successful (if required).
  12. A sponge for new information (proactive in learning context for project and also self-development).
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