Account Manager - Cloudflare Business Unit - Location: Dubai

Account Manager - Cloudflare Business Unit - Location: Dubai

About Us
Join a fast-growing, innovative technology company at the forefront of cloud solutions and cybersecurity services. As an authorized Cloudflare partner, we specialize in delivering cutting-edge solutions to global clients. We are looking for an Account Manager who is passionate about technology, sales, and customer success, and is ready to contribute to the growth of our Cloudflare business unit.

Role Overview
As an Account Manager, you will be the face of our Cloudflare business unit, managing client relationships, driving sales, and ensuring exceptional service delivery. You will work closely with clients, Cloudflare partners, and our technical team to identify business opportunities, provide tailored solutions, and achieve revenue targets. This role requires a combination of sales acumen, technical understanding, and a passion for building long-term client partnerships.

Key Responsibilities

• Client Acquisition & Relationship Management:
• Manage a portfolio of existing clients and actively identify opportunities for upselling and cross-selling.
• Develop new client relationships through inbound leads and partnerships with Cloudflare and Value-Added Resellers (VARs).
• Serve as the main point of contact for clients, ensuring their needs are met and expectations exceeded.
• Sales & Pipeline Management:
• Qualify and follow up on inbound leads, ensuring a steady flow of opportunities.
• Build and manage a robust sales pipeline, tracking leads from initial contact to deal closure.
• Collaborate with the presales team to deliver tailored solutions and proposals that meet client needs.
• Strategic Partnerships:
• Work closely with Cloudflare partners and VARs to identify synergies and drive business growth.
• Represent the company at partner events, trade shows, and client meetings.
• Project Alignment:
• Ensure that client expectations align with deliverables by working closely with the technical team during project scoping.
• Maintain a strong understanding of Cloudflare's solutions, including cybersecurity offerings, to effectively communicate value propositions to technical and non-technical stakeholders.
• Travel:
• Be open to regular travel, both domestically and internationally, to meet clients and attend industry events.

Requirements

• Education:
• Bachelor's degree in Business, Engineering, IT, or a related field.
• Dual degrees (e.g., IT + Business) or an MBA are a strong plus.
• Experience:
• 2-5 years in sales, account management, or a client-facing role, ideally in the IT or SaaS sector.
• Familiarity with cybersecurity solutions or cloud services is highly desirable.
• Technical Knowledge:
• Basic understanding of cybersecurity concepts (e.g., WAF, Zero Trust, CDN) or willingness to learn.
• Ability to understand and explain technical solutions to non-technical audiences.
• Soft Skills:
• Strong interpersonal and communication skills, with fluency in English (both written and spoken); fluency in French is a plus.
• Energetic and proactive personality with a focus on client satisfaction and results.
• Excellent organizational skills with the ability to manage multiple priorities.
• Mindset:
• Thrives in a fast-paced environment and enjoys building long-term relationships.
• Willingness to travel frequently to meet clients and attend events.

Why Join Us

• Be part of a rapidly growing team with the opportunity to shape the future of our Cloudflare business unit.
• Work on exciting, cutting-edge cloud and cybersecurity projects with global clients.
• Enjoy a dynamic and collaborative work environment with opportunities for career growth.
• Travel internationally and develop relationships with clients and partners across diverse markets.

Benefits

• Competitive base salary with performance-based bonuses.
• Benefits package including travel reimbursements, training programs, and more.

Ready to Join?
If you are passionate about technology, sales, and making a difference, we'd love to hear from you. Apply now and take the next step in your career journey!