4. Student Life - Office Coordinator (UAE National is Preferred)

3. Student Life - Office Coordinator (UAE National is Preferred)

General Information About Institution
The American University of Ras Al Khaimah (AURAK) is an independent co-education institution of Higher Education that provides an integrated American-style, undergraduate and graduate education. All programs are accredited by the Ministry of Education of the UAE; additionally, it is accredited by the U.S. regional accreditation association, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The American model of higher education ensures not only skills in specific academic fields, but also a general education curriculum that exposes students to new ideas and ways of thinking critically about local and global issues. AURAK is a young and rapidly growing university located in Ras Al Khaimah, one of the Northern Emirates. The beauty of Ras Al Khaimah is reflected in its traditions and diverse landscapes — its white sandy beaches, the majestic Hajjar Mountains, the expansive desert and its sands dunes, and the many historical sites.

Job Purpose & Responsibilities
This position will provide support to the Student Life Department in the Office of Student Affairs. The support provided by the Department Coordinator is administrative and clerical, utilizing both oral and written communication skills on a daily basis, and includes program coordination. Daily tasks will include front desk operations of managing walk-in traffic, overseeing the student attendance process, preparing materials for presentations, writing letters, and organizing meetings and activities that are central to the mission of the department. In support of the Manager of Student Life, two Senior Student Life Officers, and all activities generated by the unit. The position will assist in all aspects of planning student programs, events, and activities, as well as large campus events such as Commencement, New Student Orientation, Global Day, Open Days, and other key events. The position works in a cross-functional manner with the administrative support staff for the Office of Student Affairs. The work environment is student-centered, solution-oriented, and constantly evolving, with high expectations for accuracy and follow-through with assigned tasks.

Minimum Qualification and Education
Essential: Bachelor's degree

Required Knowledge And Skills

• Have a customer service background with experience or willingness to be student-centered with services.
• Strong office management skills, including excellent skills in setting priorities, scheduling, time management, organizational management, interpersonal communication, and problem-solving skills.
• Knowledge of event planning, preparing, and execution.
• Excellent administrative skills for an office setting that requires solution-oriented thinking and resource management.
• Proficiency in MS Office (Word, Excel, PowerPoint, and Outlook) is a must, and a willingness to learn and use online office management software.
• Excellent communication skills in English, both spoken and written, are mandatory.
• Ability to work in a setting with sensitive and confidential student information.

Work Experience
Minimum 2-4 years' experience in the coordinator/Secretarial/ Administration field.

Language Proficiency Required
Proficiency in English and Arabic (both spoken and written) is required.

Competencies

• Service Excellence
• Professional Ethics and Integrity
• Problem-solving
• Time Management
• Teamwork

Reporting line
Manager of the Student Life Department